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General conditions of Sale
Art. 1 - General provisions
1. By navigating in this area the user accesses Eurogarden, accessible via the URL: www.eurogardensas.it . There navigation and the transmission of a purchase order on the site involve acceptance of the Conditions and Data Protection Policies adopted by the site itself indicated therein.
2. These General Conditions of Sale yes apply to the sale of products with exclusive reference to purchases carried out on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206/05 amended by Legislative Decree no. 21/14 and Legislative Decree. 70/03) by
3. The user is responsible, before accessing the products provided by the site, read these General Conditions of Sale that you are intended to be generally and unambiguously accepted at the time of the purchase.
4. You are encouraged to download and print a copy of the purchase form and these General Conditions of Sale which Terms Eurogarden sas reserves the right to modify unilaterally and without no notice.
Art. 2 - Object
1. These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders of products on Eurogarden and do not, however, regulate the provision of services or the sale of products by parties other than the seller present on the same site via links, banners or other connections hypertextual.
2. Before placing orders and purchasing products e services from different entities, we suggest checking their conditions sale.
Art. 3 - Conclusion of the contract
1. To conclude the purchase contract, it will be It is necessary to complete the form in electronic format and send it following the relevant instructions.
2. It contains a reference to the Conditions Sales General, images of each product and its price, i means of payment that you can use, the delivery methods of purchased products and related shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal; methods and times return of purchased products.
3. Before concluding the contract, you will be asked to confirm that you have read the comprehensive General Conditions of Sale of the information on the right of withdrawal and the processing of personal data.
4. The contract is concluded when the seller receives the form filled out by the user, after verifying the correctness of the data contained therein.
5. The buyer will be obliged to pay the price from the moment the online order submission procedure is completed concluded. This will happen by clicking on the "Complete order" button at end of the wizard.
6. Once the contract is concluded, the seller takes over I load the order for its fulfillment.
Art. 4 - Registered users
1. When completing the registration procedures, the user undertakes to follow the instructions on the site and to provide the their personal data correctly and truthfully.
2. The confirmation will in any case exempt Eurogarden from any responsibility regarding the data provided by the user. The user undertakes to promptly inform Eurogarden of any change in your data communicated every time.
3. If the user then communicates inaccurate data or incomplete or even in the event that there is a dispute by the interested parties regarding the payments made, Eurogarden will have the right to not activate or suspend the service until the relevant provisions have been rectified shortcomings.
4. At the first activation request of a profile by the user, Eurogarden will attribute the same name user and a password. The latter recognizes that these identifiers constitute the system for validating user access to the Services and the only system suitable for identifying the user who performs the actions through such access will be attributed to him and will have binding effect on his comparisons.
5. The user undertakes to maintain the confidentiality of the information your access data and to keep them with due care and diligence and not transfer them even temporarily to third parties.
Art. 5 - Availability of products
1. Product availability refers to actual availability at the time the buyer places the order. This availability must however be considered purely indicative because, as a result of the simultaneous presence on the site of multiple users, i products may be sold to other customers before confirmation of the order.
2. Even after sending the confirmation email There may be cases of partial or total unavailability of the order of the goods. In this case, the order will be rectified automatically with the elimination of the unavailable product and the buyer you will be immediately informed via email.
3. If the buyer requests cancellation of the order, by terminating the contract, Eurogarden will refund the amount paid within 30 days from the moment Eurogarden became aware of it of the buyer's decision to terminate the contract.
1. The price of the products will be as indicated from time to time on the site, except where there is an obvious error.
2. In case of error Eurogarden will notify you first the buyer possible by allowing the order to be confirmed at the right amount or cancellation. In any case, there will be no obligation for Eurogarden to supply what was sold at the lower price incorrectly indicated.
3. The prices on the site include VAT and not include shipping costs. Prices are subject to change any time. The changes do not affect the orders for which it is Order confirmation has already been sent.
4. Once you have selected the desired products, they they will be added to your cart. Simply follow the instructions to the purchase, entering or verifying the information requested at each step of the process. Order details may be modified before payment.
5. Payment can be made via:
- Credit cards (Visa, Mastercard, American Express); - Paypal;
Art. 8 - Delivery
1. Eurogarden ships worldwide Italian territory, excluding the state of Vatican City and the Republic of San Marino.
2. Eurogarden will make its deliveries both to the domicile provided by the user, and at the collection points indicated at time of purchase.
3. Delivery is generally made within 3 working days, or, if no delivery date is specified, within the estimated deadline when selecting the delivery method and, in any case, within a maximum of thirty days from the date of he confirms.
4. If it is not possible to deliver, the order will be sent to the warehouse. In this case, a notice will clarify where the order is located and how to agree on a new one delivery.
5. If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree on a new delivery date.
6. If delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that you intend to terminate the contract.
7. As a result of the termination the amounts will be returned, including delivery costs with the exclusion of any additional costs resulting from choosing a delivery method other than ordinary method offered without unjustified delay and, in any case, within 30 days from the date of termination of the contract. The transport resulting from Termination of the contract may have additional costs which will be borne by you of the buyer.
8. Shipping costs are paid of the buyer and are explicitly highlighted at the time of execution of the order.
Art. 9 - Passing of risk
1. Product risks will pass to you of the buyer from the moment of delivery. The property of products are considered acquired as soon as full payment has been received for all the amounts due in relation to the same, including shipping costs, or at the time of delivery, if this occurred at a later time.
Art. 10 - Guarantee and commercial compliance
1. The seller is responsible for any defects of the products offered on the site, including the non-compliance of the articles with products ordered, in accordance with the provisions of Italian legislation.
2. If the buyer entered into the contract in quality of consumer or any natural person who acts on the site for purposes unrelated to entrepreneurial or professional activity, possibly carried out, this guarantee is valid provided that the defect occurs within 24 months from the date of delivery of the products; that the buyer presents formal complaint regarding defects within a maximum of 2 months from the date in which the defect has been recognized by the latter; that it is filled out the online return form correctly.
3. In case of non-compliance, the buyer who has stipulated the contract as a consumer will have the right to obtain the restoration of conformity of the products without costs, through repair or replacement, or to obtain an appropriate price reduction or the termination of the contract relating to the disputed goods and the consequent refund of the price.
4. All return costs for products defective will be borne by the seller.
Art. 11 - Withdrawal
1. In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty e without specifying the reason, within the period of 14 days pursuant to the art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products.
2. In case of multiple purchases made by the buyer with a single order and delivered separately, the term of 30 days starts from the date of receipt of the last product.
3. The user who intends to exercise the right to withdrawal of the purchase you can send an email, indicating the order number and user name, to:
4. The buyer shall exercise the right to withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively transmit the standard withdrawal form, referred to in Annex I, part B, Legislative Decree 21/2014 not obligatory.
5. The goods must be returned to: Eurogarden sas
Vicolo grotti dama 2, Frascati 00044 (RM)
6. The goods must be returned intact, in their original condition original packaging, complete in all its parts and complete with attached tax documentation. Without prejudice to the right to verify the compliance with the above, the site will refund the amount of products subject to withdrawal within a maximum period of 30 days, inclusive of any shipping costs.
7. As required by art. 56 paragraph 3 of the Legislative Decree 206/2005, modified by Legislative Decree 21/2014, the site can suspend the refund until receipt of the goods or until demonstrated by the party of the buyer to have sent back the goods.
8. The right of withdrawal will not apply in this case where Eurogarden services and products are included in the categories of the art. 59 of Legislative Decree 206/2005.
9. The site will process the refund using the same means of payment chosen by the buyer during the purchase phase. In the case of payment made by bank transfer, and if the buyer intends to exercise your right of withdrawal, you must provide your bank details: IBAN, SWIFT and BIC necessary to make the refund.
Art. 12 - Data processing
1. The buyer's data is processed accordingly to the provisions of the legislation on the protection of personal data, as specified in the specific section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy).
Art. 13 - Safeguard clause
1. In the event that one of the clauses of these General Conditions of Sale were void for any reason this will in no case compromise the validity and respect of the others provisions included in these General Conditions of Sale.
Art. 14 - Contacts
1. Any request for information may be sent via email to the following address eurogardensas@gmail.com, by telephone to the following telephone number: 069464151, and by post to following address:
Vicolo grotti dama 2, Frascati 00044 (RM)
Art. 15 - Applicable law and competent court
1. These General Conditions of Sale are governed by Italian law and interpreted on the basis thereof, without prejudice any other prevailing mandatory law of the country of habitual residence of the buyer. Consequently the interpretation, execution and resolution of the General Conditions of Sale are subject exclusively to the law Italian.
2. Any related and/or consequent disputes they must be resolved exclusively by the authority Italian jurisdiction. In particular, if the buyer holds the qualification as a Consumer, any disputes must be resolved by court of the place of domicile or residence of the same according to the law applicable.